Privacy Statement
Red Wolf Online strives to provide you with the best experience and service possible
while visiting web sites owned by us. In order to maximize your benefits while surfing
our sites, provide you with relevant information or respond to your requests we
may need you to share some of your personal information.
We are committed to respecting and protecting your privacy and making sure your
data is safe and secure. As part of this effort we are sharing this Privacy Policy
Statement so that you can get familiar with the types of information we collect,
purpose of collection, our usage of your information, and the measures we take to
protect your privacy.
NOTE: This privacy policy applies only for websites and services
OWNED and DIRECTLY OPERATED by Red Wolf Online. Some products and services we offer
have a specific Privacy Policy. In case of a conflict between this policy and a
specific policy on certain website product or service the latter will take precedence.
Types of Information we collect:
Personal Information
In most cases you do not need to provide any information while surfing our
sites. When we do ask for your personal details, we usually need them to
communicate back to you, or to use them in order to perform a service that you
requested. For example we might need your personal details, when you are
requesting our monthly newsletter or new services notification.
Personal Information usually consists but not limited to your name, email
address, chosen password, phone number, address and other details. Depending on
the requirements of the service we are able to provide given the information,
this list may shrink or grow. We will only ask for the information we need to
perform the service.
Convenience Non-Personal Information
In order to provide a better service to you and other clients we may from time
to time gather statistics information about site and/or service usage patterns.
No user will be personally identified as part of this information unless we have
strong reasons to suspect fraud, on user's behalf.
Cookies
Some of our websites use cookies in order to maximise the usability and level of
service we provide. A "cookie" is a small amount of data transferred to your
browser and read by the web server that placed it there. Cookies may contain
information or reference to information about your previous visits details, so
that during your next visit navigation time can be reduced and usability
increased. Cookies are uniquely assigned to you and can only be used by the
web-server in the domain that issued the cookie. By default cookies are enabled
in your browser. You can disable cookie usage in your browser at will; however
this could negatively impact the quality of service offered.
Information collected by External Sites and Services
Our websites and services may contain links to the web sites and services
external to Red Wolf Online. These external sites may require you to input
personal and other information. Since we do not store, or process that
information, any and all details entered into or collected by the external
website or service is subject to that system's privacy policy and terms of use.
Client Communication Information
We reserve the right to retain any and all correspondence between Red Wolf
Online and you, sent to us electronically, by mail, by telephone or otherwise to
ensure the quality of service or remedy any unresolved issues with respect to
your account. We consider this to be personal information.
Usage Of Information
- We will only use the information collected to fulfill the request that you have
made for our products and services. For example: we might send you a
notification of the new service, based on the request you made when you signed
up for such notification. We will not use or share your personal information
except for the manner in which its been intended to be used. See Sharing of
Information for more detailser to
maintain and improve our products and services.
- We reserve the right to use the information to enable new products and services.
- Some of the services you request and sign up for require sending you an email or
Some of the services you request and sign up for require sending you an email or
otherwise contacting you in order to fulfill the request. We always provide an
option to unsubscribe from such service, if you do not wish to be contacted in
the future.
Sharing Of Information
We will not share your personal details unless:
- We are required to do so by law harmful activities
- We, in good faith, believe that access, use, preservation, or disclosure of such
information is reasonable and necessary to: (a) satisfy any applicable law, regulation,
legal process or enforceable governmental request; (b) enforce Terms of Service,
including investigation of potential violations thereof; (c) detect, prevent, or
otherwise address fraud, security or technical issues; or (d) protect against imminent
harm to the rights, property or safety of Red Wolf Online, its users, or the public
as required and permitted by law
- You deliberately and actively give us consent
- The information is given to our service providers. The service providers will be
contractually obligated to abide by the same privacy legislation as Red Wolf Online,
maintaining your information in a safe and private manner.
- The information sharing used is required to render the service requested by you.
For example as part of the MeetingMade™ service to schedule a meeting you
share your name and some other personal information with meeting participants.
We may share non personal aggregate statistics information with other parties, in
order to perform analysis or render and/or prepare new products and services, which
we believe would be beneficial to you and other users or our sites and services.
Save-guarding of Information
We take appropriate and reasonable security measures in order to safe guard the
personal information against any and all unauthorised access, alteration and otherwise
use of data.
All Red Wolf Online personnel, contractors and agents who are given access to the
information, are bound by confidentiality and non-discloser agreements and may be
subject to termination and criminal persecution if they fail to execute according
to the agreements.
We are not responsible for any data disclosed, altered, or accessed to third parties
by you or on your behalf by an external partWe are not responsible for any data disclosed, altered, or accessed to third
parties by you or on your behalf by an external party. You should also take into
consideration that internet is an open medium and data may flow across networks
with little or no security measures. Therefore potential exists that this
information may be accessed by people other than those intended to access it.
Changes to this policy
We reserve the right to make changes to this policy, without further notice, if
we have just cause to believe that your rights under any current or previous
policies are not being violated by the new changes. In case we find that your
rights are being violated, or there is any other just cause, we will provide
advanced notice of changes.
Questions, comments and concerns
If you have any questions, comments or concerns do not hesitate to contact us at
support@redwolfonline.com.
Wolf Online Inc.
89 Tycos Drive, Suite 201
Toronto, Ontario, Canada
M6B 1W3